You've probably seen hundreds of sites that incorporate a customer product review into their website while surfing the net, but do you know what these product reviews really do? Why they are as popular as they are? What they can do for a seller?
A customer product review forum can be an incredible tool for boosting sales. Why? Because there's nothing like an honest review of a product to take away the fear your customers have of making a purchase online and helping to build a friendly, trusting relationship between them and your company. A consumer product review takes a lot of the mystery out of shopping on the Internet. It gives your customers a chance to find out what happens when a product is taken off of its lofty heights and put into work in their daily lives, and knowing that will go a long way toward helping them feel more comfortable giving you their money.
Does that sound mercenary? It was meant to. Selling is a mercenary business, with every merchant out for himself. Success depends on using every resource at your disposal, and that includes the thoughts and opinions of your customers. Think about it this way. The number one reason people hesitate to make a purchase on the Internet is because they are afraid they are going to get ripped off. They don't know if a company is for real, they don't know if a product is any good...they don't even know for sure whether or not they'll ever GET their products after they send in their money!
A consumer review forum can reassure them on all of these points, which is why it is a vital and essential tool in any good marketing campaign. The question is, how can you make your consumer product review forum work for you?
oThe first rule of a successful consumer product review forum is to put it someplace nice and easy to find. If your consumers have to searching for the product review, they're not-they're going to walk away.
oDon't delete bad reviews. Your consumers depend on your forum to provide them with a 100% honest review of the products they're thinking about buying, and it's the experiences and opinions related on the forum that are going to guide their spending habits. If an individual with children reads a review saying that a particular travel product isn't very durable and their kids destroyed it in an hour, they're not going to buy it. They're going to buy one with a better reputation for the points that concern them, and when they buy a product they're happy with they're going to come back.
oAdvertise your consumer product review forum when you advertise your site. Let your consumers know that YOUR site is the one they can come to to find out the REAL truth about the products they're going to buy.
Your consumer product review forum is going to one of the most powerful selling tools you're going to have. Make sure you're doing everything in your power to make yours work for you!
0 comments:
Post a Comment